Terms of Service

Last Updated: 07-01-2024

Welcome to Layla, operated by Bag of Holding Company LLC (“we”, “us”, “our”). By accessing or using our website and app (collectively, the “Services”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, do not use our Services.

1. Not a Replacement for Therapy

• Our AI is designed to serve as a mental health companion and is not a replacement for licensed therapy.
• We explicitly state that we are not licensed therapists and make no claims of therapeutic benefit.
• Users should seek professional advice for any health or medical concerns.

2. Crisis Situations

• While our AI is available for conversation during a crisis, it is not a crisis line.
• In the event of a crisis, we strongly encourage users to contact their local crisis hotline or emergency line.
• A comprehensive list of crisis lines by country is available on Wikipedia: List of Suicide Crisis Lines.
• In the US and Canada, the universal crisis line number is 988.

3. Appropriate Use of AI

• Our AI is intended to be used as a mental health companion.
• Attempts to “jailbreak” or otherwise misuse the AI to engage in conversations unrelated to mental health are prohibited.
• We reserve the right to ban users who abuse the AI without issuing a refund.

4. Access and Limitations

• We generally offer unlimited access to our AI.
• We reserve the right to limit chats that negatively impact the network or business operations.
• If limitations are necessary, we will contact the user via email to discuss how to best proceed.

5. User Responsibilities

• Users are responsible for maintaining the confidentiality of their account information.
• Users agree to provide accurate and complete information during the registration process.
• Users must notify us immediately of any unauthorized use of their account.

6. Intellectual Property

• All content and materials available on our Services, including but not limited to text, graphics, logos, and software, are the property of Bag of Holding Company LLC or its licensors.
• Users may not copy, distribute, or create derivative works from our content without our express written permission.

7. Disclaimer of Warranties

• Our Services are provided “as is” and “as available” without any warranties of any kind, express or implied.
• We do not warrant that our Services will be uninterrupted, error-free, or secure.

8. Limitation of Liability

• To the fullest extent permitted by law, Bag of Holding Company LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with the use of our Services.
• Our total liability to any user for any claims arising from the use of our Services shall not exceed the amount paid by the user, if any, for accessing the Services.

9. Indemnification

• Users agree to indemnify and hold Bag of Holding Company LLC harmless from any claims, losses, damages, liabilities, including legal fees, arising out of their use or misuse of our Services.

10. Governing Law

• These Terms shall be governed by and construed in accordance with the laws of Wyoming, USA, without regard to its conflict of law principles.

11. Changes to Terms

• We reserve the right to modify these Terms at any time.
• Any changes will be notified via email and will be effective 30 days after the notification.
• Continued use of our Services after changes have been made constitutes acceptance of the new Terms.

12. Contact Information If you have any questions or concerns about these Terms, please contact us at:
Email: [email protected]

Bag of Holding Company LLC